Eugene KhazininPrime TSRCreating a Remote Healthcare Call Center Operation in the Middle of a Crisis.This article outlines two key things healthcare leaders should be doing right away to enable a remote call center operation.Mar 28, 2020Mar 28, 2020
Eugene KhazinRemote Healthcare Call Center in the Middle of a Crisis — Prime TSRThe uncertainty caused by the COVID-19 pandemic has resulted in increased call center volumes for many companies, with some industries…Mar 27, 2020Mar 27, 2020
Eugene KhazininPrime TSRAdvantages (and Disadvantages) of Microservices — Prime TSREugene KhazinMar 3, 2020Mar 3, 2020
Eugene KhazinA Strategy for IT Professionals to Gain Credibility Within Your Organization — Prime TSRIt’s official. IT professionals are ready to break free of the subsidiary role they’ve traditionally held — but after years of being…Dec 20, 2019Dec 20, 2019
Eugene Khazin4 Innovation Myths Holding Back Enterprise Companies from Building New Integrations with their…Like most new technology concepts, APIs have gone from “new kid on the block” to industry standard for building software applications. As…Dec 12, 2019Dec 12, 2019
Eugene KhazinYou’ve Decided on a BI Tool, Now What?I see a repeating pattern across many companies today. IT decision-makers and C-suite executives get all fired up about BI tools and are…Dec 10, 2019Dec 10, 2019
Eugene KhazinBusiness Intelligence Adoption — Why Most Companies Struggle With BI Engagement (and What You Can…I was in a quarterly review meeting with the Business and IT executive leadership teams when the Business Intelligence (BI) project leader…Dec 10, 2019Dec 10, 2019
Eugene KhazinDigital Transformation in 2020: 3 Myths About Creating an Effective Digital Strategy — Prime TSRHere are two words that have been completely misunderstood and misused: They are “Digital” and “Transformation.” You may also know these…Dec 10, 2019Dec 10, 2019
Eugene KhazinThe Number One Reason Your Data Strategy Will Fail (And How You Can Build a Framework to Prevent it…I’ll be the first to admit, creating a data-driven culture within an organization is easier said than done. When done properly, yes…Dec 6, 2019Dec 6, 2019
Eugene KhazinBuilding an Analytics Team?I can’t go two weeks without seeing an article about how a “data scientist” is the hottest job in America. And, trust me, I see the need…Dec 6, 2019Dec 6, 2019
