Ledger announces XRP support on Nano S and Blue

The Ripple app gives the following error when trying to send to Kraken — “ripple network does not respond” Please advise how to proceed as I need to withdraw funds urgently. Else could I transfer coins within the Ledger Wallet itself (NanoS) I already withdrew other coins without any issues, so if I could transfer the Ripple to Bitcoin or other within the Ledger Wallet Nano S then I could go ahead with the withdrawl using other coins.