How to Fix QuickBooks Update Error 1328

4 min readSep 5, 2024

QuickBooks is an indispensable tool for managing finances, but like any software, it can encounter issues during updates. One such issue is QuickBooks Update Error 1328, which can be frustrating as it prevents you from applying critical updates. In this blog, we will explore what QuickBooks Update Error 1328 is, its causes, and provide a step-by-step guide to resolving it effectively.

What is QuickBooks Update Error 1328?

QuickBooks Update Error 1328 typically occurs during the update process of QuickBooks software. It usually indicates that the update could not be applied successfully. The error message may read something like: “Error 1328: Error applying patch to file C:\Config.Msi\PT##.tmp. It has probably been updated by other means and can no longer be modified by this patch.”

This error can disrupt your ability to keep QuickBooks up-to-date, which is essential for smooth functioning and accessing new features.

Causes of QuickBooks Update Error 1328

Understanding the causes of QuickBooks Update Error 1328 is crucial for finding the right solution. Common causes include:

Corrupt Installation Files: If the installation files of QuickBooks are corrupted, updates might fail.
Incomplete Previous Updates: If a previous update did not complete successfully, it could cause errors in subsequent updates.
File Permission Issues: Insufficient permissions for files or folders may prevent updates from being applied.
Antivirus Interference: Sometimes, antivirus software can interfere with the update process.
Windows Installer Issues: Problems with the Windows Installer service can affect the update process.

Symptoms of QuickBooks Update Error 1328

Recognizing the symptoms of QuickBooks Update Error 1328 can help you identify and address the issue quickly. Symptoms may include:

Error messages during the update process.
The update fails to complete successfully.
QuickBooks freezes or crashes during an update.
Inability to access new features or bug fixes due to incomplete updates.

Solutions to Fix QuickBooks Update Error 1328

Follow these detailed steps to troubleshoot and resolve QuickBooks Update Error 1328:

Solution 1: Restart Your Computer

A simple restart can sometimes resolve issues with QuickBooks updates. This action clears temporary files and can help reset any system processes that might be interfering with the update.

Steps to Restart Your Computer:

Save any open work and close all applications.
Click on the Start menu and select Restart.
After the computer restarts, try updating QuickBooks again.

Solution 2: Run QuickBooks as an Administrator

Running QuickBooks with administrative privileges can help overcome file permission issues that might be causing Error 1328.

Steps to Run QuickBooks as an Administrator:

Locate the QuickBooks desktop icon on your computer.
Right-click on the icon and select Run as administrator.
Try updating QuickBooks again to see if the issue is resolved.

Solution 3: Use the QuickBooks Install Diagnostic Tool

QuickBooks offers a built-in tool to diagnose and repair installation issues, which can also help with update errors.

Steps to Use the QuickBooks Install Diagnostic Tool:

Download the QuickBooks Install Diagnostic Tool from the official QuickBooks website.
Run the tool and follow the on-screen instructions.
The tool will automatically detect and fix common installation and update problems.
After the tool completes, restart your computer and try updating QuickBooks again.

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Solution 4: Update QuickBooks Manually

If automatic updates are failing, you can manually download and install the latest updates from the QuickBooks website.

Steps to Update QuickBooks Manually:

Go to the QuickBooks website and navigate to the Downloads & Updates section.
Select your QuickBooks version and download the latest update.
Once the download is complete, run the installer and follow the prompts to apply the update.
After installation, restart QuickBooks and check if the error is resolved.

Solution 5: Repair QuickBooks Installation

If the issue persists, repairing your QuickBooks installation might fix corrupted or missing files that are causing the update error.

Steps to Repair QuickBooks Installation:

Open the Control Panel from the Start menu.
Go to Programs and select Programs and Features.
Find QuickBooks in the list of installed programs and click Repair.
Follow the on-screen instructions to complete the repair process.
After repairing, restart your computer and try updating QuickBooks again.

Solution 6: Disable Antivirus and Firewall Temporarily

Antivirus or firewall settings might be interfering with the QuickBooks update process. Temporarily disabling them can help determine if they are the cause of the issue.

Steps to Disable Antivirus and Firewall Temporarily:

Open your antivirus and firewall software.
Find the option to disable the software temporarily and follow the instructions.
Try updating QuickBooks after disabling the antivirus and firewall.
Remember to re-enable your antivirus and firewall after the update process is complete.

Solution 7: Reinstall QuickBooks

If all else fails, reinstalling QuickBooks can resolve issues caused by corrupted files or incomplete installations.

Steps to Reinstall QuickBooks:

Uninstall QuickBooks from the Control Panel by selecting Programs and Features.
Download the QuickBooks installation file from the QuickBooks website.
Install QuickBooks by running the downloaded file and following the installation prompts.
After installation, try updating QuickBooks again.

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Conclusion

QuickBooks Update Error 1328 can disrupt your ability to keep your software current and fully functional. By following the troubleshooting steps outlined above, you can effectively address and resolve the issue. If you continue to experience problems or need additional assistance, contact our support team at +1–888–538–1314. We are here to help ensure that your QuickBooks software runs smoothly and efficiently, allowing you to focus on managing your business.