QuickBooks Error 1328: Understanding and Resolving the Issue

eli matthews
4 min readAug 28, 2024

--

If you’re encountering QuickBooks Error 1328, you’re not alone. This error can be a frustrating barrier to managing your financial records effectively. In this blog, we’ll delve into what QuickBooks Error 1328 is, its common causes, and how to resolve it.

Find out more: quickbooks error 81623

What is QuickBooks Error 1328?

QuickBooks Error 1328 typically appears during software updates or installations. It usually manifests as a message that reads, “Error 1328: Error Applying Patch to File C:\Config.Msi\PT##.tmp. It is likely caused by an issue with the installation or update process.” This error indicates that there is a problem applying the patch or update file, which can disrupt the functionality of your QuickBooks software.

Common Causes of QuickBooks Error 1328

Understanding the root causes of QuickBooks Error 1328 can help you address the problem more effectively. Here are some common causes:

1. Corrupted Installation Files

One of the primary reasons for Error 1328 is corrupted or incomplete installation files. If the files required for the update or installation are damaged, QuickBooks may not be able to apply the patch correctly.

2. Conflicts with Other Software

Conflicts with other software or antivirus programs can interfere with the QuickBooks update process. Security software might mistakenly block or quarantine essential files, leading to errors during installation.

3. Outdated QuickBooks Version

Using an outdated version of QuickBooks can also trigger Error 1328. Updates are crucial for maintaining software stability and compatibility with the latest operating system changes.

4. Incomplete Previous Updates

If a previous update was not completed successfully, it can cause issues with new updates. Incomplete or failed updates can leave QuickBooks in a state where it cannot apply new patches correctly.

Check out more: quickbooks error 9715

How to Fix QuickBooks Error 1328

Here’s a step-by-step guide to resolving QuickBooks Error 1328:

1. Run QuickBooks Install Diagnostic Tool

The QuickBooks Install Diagnostic Tool is designed to fix common installation issues, including Error 1328. Here’s how to use it:

  1. Download the Tool: Visit the QuickBooks official website to download the QuickBooks Install Diagnostic Tool.
  2. Run the Tool: Open the downloaded file and follow the on-screen instructions to run the diagnostic.
  3. Restart Your Computer: After the tool has completed its process, restart your computer and check if the error persists.

2. Update QuickBooks Manually

If the automatic update fails, you can manually update QuickBooks:

  1. Download the Latest Update: Go to the QuickBooks website and download the latest update for your version of QuickBooks.
  2. Install the Update: Run the downloaded file and follow the instructions to install the update.
  3. Restart QuickBooks: After installation, restart QuickBooks and see if the error is resolved.

3. Check for Conflicting Software

To ensure that no other software is causing conflicts:

  1. Temporarily Disable Antivirus: Turn off your antivirus or firewall temporarily and try updating QuickBooks again.
  2. Check for Other Programs: Close any unnecessary programs running in the background that might be interfering with the installation.

4. Repair QuickBooks Installation

If none of the above solutions work, you might need to repair your QuickBooks installation:

  1. Open Control Panel: Go to Control Panel on your computer.
  2. Select Programs and Features: Find QuickBooks in the list of installed programs.
  3. Choose Repair Option: Select QuickBooks and choose the ‘Repair’ option.
  4. Follow Instructions: Follow the on-screen instructions to complete the repair process.

5. Reinstall QuickBooks

As a last resort, you may need to uninstall and reinstall QuickBooks:

  1. Uninstall QuickBooks: Go to Control Panel > Programs and Features, select QuickBooks, and uninstall it.
  2. Download a Fresh Copy: Download the latest version of QuickBooks from the official website.
  3. Install QuickBooks: Run the installation file and follow the instructions to install QuickBooks again.

Preventing QuickBooks Error 1328

To minimize the risk of encountering Error 1328 in the future, consider these preventive measures:

  1. Keep QuickBooks Updated: Regularly check for and install updates to ensure you have the latest version of QuickBooks.
  2. Run Regular System Scans: Use reliable antivirus software to scan for and remove any potential threats.
  3. Maintain a Clean System: Avoid installing unnecessary software and regularly clean up your system to ensure optimal performance.

Read more: quickbooks cloud hosting

Conclusion

QuickBooks Error 1328 can disrupt your financial management activities, but with the right approach, it is manageable. By understanding the causes and following the steps outlined above, you can resolve the issue and get back to managing your finances smoothly.

If you encounter persistent problems or need additional assistance, don’t hesitate to contact QuickBooks support at +1–888–538–1314. They can provide expert help to resolve your QuickBooks issues and ensure that your software is running optimally.

--

--