QuickBooks Error 6190 and 816: Causes, Solutions, and Prevention

QuickBooks is a powerful tool for managing business finances, but like any software, it can encounter errors. One such common issue is QuickBooks Error 6190 and 816. Understanding this error, its causes, and how to resolve it can save you time and frustration. This blog will provide you with comprehensive information to tackle QuickBooks Error 6190 and 816 effectively.

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What is QuickBooks Error 6190 and 816?

QuickBooks Error 6190 and 816 occurs when a user tries to access the company file but cannot due to a discrepancy between the transaction log file (.tlg) and the company file (.qbw). This discrepancy usually indicates that the company file is not up-to-date with the transaction log file.

Symptoms of QuickBooks Error 6190 and 816

• Unable to access the company file: The primary symptom is the inability to open the company file.
• Error message: A message box appears with the error code 6190 and 816.
• System performance: Sluggish performance of QuickBooks or the computer itself when trying to open the file.

Causes of QuickBooks Error 6190 and 816

Several factors can lead to QuickBooks Error 6190 and 816. Understanding these causes can help you prevent the error in the future.

Cause 1: Mismatch Between Company and Transaction Log File

A common cause is a mismatch between the .qbw and .tlg files. This mismatch can occur if changes are made to the company file on a different computer, and the transaction log file is not updated accordingly.

Cause 2: Single User Mode

Attempting to access the company file in single-user mode on multiple devices can lead to this error. QuickBooks should be in multi-user mode if multiple users need to access the file simultaneously.

Cause 3: Corrupted Data File

Corruption in the company file or transaction log file can also cause Error 6190 and 816. Data corruption can occur due to various reasons, including improper shutdowns and malware attacks.

Cause 4: Network Issues

Network problems, such as a poor connection or misconfigured settings, can hinder the proper functioning of QuickBooks, leading to this error.

How to Fix QuickBooks Error 6190 and 816

Resolving QuickBooks Error 6190 and 816 involves several steps. Follow these solutions to fix the issue and get back to managing your business smoothly.

Solution 1: Use QuickBooks File Doctor

QuickBooks File Doctor is a tool designed to diagnose and repair common QuickBooks issues.

Steps:

1. Download and install: Download QuickBooks File Doctor from the official Intuit website and install it.
2. Run the tool: Open QuickBooks File Doctor and select the company file from the drop-down menu.
3. Scan the file: Click on the ‘Check your file’ option and let the tool scan for errors.
4. Repair the file: If any issues are found, the tool will prompt you to repair the file. Follow the on-screen instructions.

Solution 2: Rename the .ND and .TLG Files

Renaming the .ND and .TLG files can resolve discrepancies between the company file and the transaction log file.

Steps:

1. Locate the files: Go to the folder where your company file is stored.
2. Rename the files: Right-click on the .ND and .TLG files and select ‘Rename’. Add ‘.old’ to the end of each file name (e.g., ‘companyfile.qbw.nd.old’).
3. Reopen QuickBooks: Open QuickBooks and try to access the company file again.

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Solution 3: Verify and Rebuild Data

Using the Verify and Rebuild Data tools in QuickBooks can fix data corruption issues.

Steps:

1. Open QuickBooks: Launch QuickBooks and go to the ‘File’ menu.
2. Verify data: Select ‘Utilities’ and then ‘Verify Data’. If QuickBooks finds any issues, it will prompt you to rebuild the data.
3. Rebuild data: Go to ‘File’ > ‘Utilities’ > ‘Rebuild Data’. Follow the on-screen instructions to complete the process.

Solution 4: Switch to Multi-User Mode

Ensure that QuickBooks is set to multi-user mode if multiple users need access to the company file.

Steps:

1. Open QuickBooks: Launch QuickBooks and open the company file.
2. Switch to multi-user mode: Go to the ‘File’ menu and select ‘Switch to Multi-User Mode’.

Solution 5: Check Network Connectivity

Ensure that your network is properly configured and stable.

Steps:

1. Check connection: Verify that all computers are connected to the network.
2. Configure settings: Ensure that network settings are configured correctly for QuickBooks.
3. Restart router: If necessary, restart your router and modem to refresh the connection.

Preventing QuickBooks Error 6190 and 816

Preventive measures can help you avoid encountering QuickBooks Error 6190 and 816 in the future.

Regular Backups

Regularly backing up your QuickBooks data ensures that you can restore files if they become corrupted or lost.

Keep Software Updated

Ensure that you are using the latest version of QuickBooks. Regular updates can fix bugs and improve performance.

Use Reliable Network

Ensure that your network is stable and properly configured to support QuickBooks multi-user mode.

Avoid Simultaneous Single-User Access

Ensure that the company file is not accessed in single-user mode by multiple users simultaneously. Use multi-user mode for concurrent access.

Regular Data Verification

Regularly use the Verify and Rebuild Data tools to check for and fix any data corruption issues.

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Conclusion

QuickBooks Error 6190 and 816 can disrupt your business operations, but with the right knowledge and tools, you can resolve it efficiently. Follow the solutions provided in this blog to fix the error and implement preventive measures to avoid future issues. For further assistance, don’t hesitate to contact our support team at +1–888–538–1314.