How to Fix Epson Scanner not working on Windows 10/11

Epson scanner not working on Windows 10/11
Epson scanner not working/not connected on Windows 10/11 is a common problem in your daily life and work. To help solve the problem, we have collected some useful methods and shown them in this MiniTool post.

Why is my Epson scanner not working?
After upgrading to Windows 10/11, your Epson scanner may not be working/connected/detected/responding. Many users are annoyed by this problem. After performing a Windows update, some compatibility issues may appear. Epson scanner not working is one such problem. Furthermore, this problem can also occur due to a corrupted or outdated driver.

To help you solve the Epson scanner not connected/detected/responding/working issue, we introduce 3 methods as below. If you don’t know the reason for your problem, you can try these methods one by one until you find the most suitable one.

Solution 1 — Resolve the compatibility issue
Way 1: Run the Compatibility Troubleshooter
If your Epson scanner is too old, the compatibility issue can easily occur, resulting in the Epson scanner not being detected or connected. Therefore, you can run the compatibility troubleshooter to resolve the issue.

Step 1 — Right-click on your Epson scanner icon and select Properties.

Step 2 Switch to the Compatibility tab in the Properties interface.

Step 3 — Click the Run Compatibility Troubleshooter button to continue.

Step 4 — This tool will start detecting problems and will fix them if found.

Way 2: Run Epson Scanner in Compatibility Mode
If the way 1 can’t make your Epson work normally again, you can let your scanner work in compatibility mode, then you can see if the problem can be solved.

Step 1 — Right-click on your Epson scanner icon and select Properties.

Step 2 Switch to the Compatibility tab in the Properties interface.

Step 3 — Select the check box next to Run this program in compatibility mode for. Then select the version of Windows that the scanner can run. This can run the program using the settings from a previous version of Windows.

Solution 2: Update the Epson scanner driver
If you are not using the latest version of the Epson scanner driver, the Epson scanner may not respond or work. To rule out this possibility, you can update the driver to try.

Step 1 — Right-click Start and select Device Manager from the WinX menu.

Step 2 — Find your Epson scanner and right-click on it. Then select Update driver.

Step 3 — On the pop-up interface, click Search for drivers automatically to install the latest version on your device.

Step 4: Restart your computer.

Solution 3: Reinstall the Epson scanner driver
You can also reinstall the Epson scanner driver to resolve the issue. This can not only install the latest version of the driver, but also repair the driver if it is damaged.

Step 1 — Right-click on Start and select Device Manager to open it.

Step 2 — Find the Epson scanner and right-click on it.

Step 3: Select Uninstall device.

Step 4: Click Uninstall on the pop-up window to confirm the operation.

Step 5 Download the Epson scanner driver from the Epson official site based on the scanner model you are using.

Step 6: Install the driver on your device.

These are the 3 easy methods to fix Epson scanner not working or connected problem. If these methods don’t work for you, you can contact Epson support for help.

If you have any other related issues, you can let us know in the comments.

Update scanner drivers
The scanner driver may be removed after upgrading to Windows 10. Or the installed drivers may not be compatible with Windows 10. So, to fix the problem, you can try updating the scanner drivers.

There are two ways to get the correct drivers for your Epson scanner: manually or automatically.

Manual Driver Update: You can update your Epson scanner driver manually by going to Epson official website to download and search for the latest Windows 10 driver. Make sure to only choose a driver that is compatible with your variant of Windows 10.

Automatic Driver Update — If you don’t have the time, patience, or computer skills to update drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with the FREE or Pro version of Driver Easy. But with the Pro version it only takes 2 clicks (and you get full support and a 30-day money-back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problematic drivers.

3) Click the Update button next to a marked Epson scanner driver to automatically download and install the correct version of this driver (you can with the FREE version).

Or click Update All to automatically download and install the correct version of all missing or out-of-date drivers on your system (this requires the Pro version; you’ll be prompted to update when you click Update All).

I hope the instructions above help you fix your Epson scanner not working issue. If you have any ideas or suggestions, please leave your comment. We’d love to hear any ideas.