Best Solutions to Resolve QuickBooks Error 15240

Ellaben
2 min readMay 9, 2023

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QuickBooks Error 15240 is a technical error that shows up when users try to update QuickBooks, and it is usually caused by incorrect settings of the Internet Explorer browser. Another major factor behind this error could be incorrectly set time and date. Without further adieu, let us advance to the various causes and troubleshooting solutions for QuickBooks Error 15240.

Major instigators behind QuickBooks Error 15240

  • Unwarranted changes in the system damaged QuickBooks files.
  • Virus or malware may have defected QuickBooks files.
  • Wrong Internet Explorer settings.
  • QuickBooks files might be broken.
  • Incorrect date and time in the system.

How can I rectify QuickBooks Error 15240?

The various solutions that can be adopted for easy resolution of this error are:

Solution 1: Allowing permissions for QuickBooks folder

  • Move on to the C Drive and then navigate to the “Intuit”.
  • Right-click the folder.
  • After that, pick Properties.
  • Opt for Advanced.
  • Make way to the “User Group”.
  • Subsequent to that, head to Advanced Security Settings.
  • Choose “Change Owners
  • Provide the user names in the option to Enter the object name to choose.
  • Choose “Check Names” from the menu.
  • Hit on “Ok.”
  • Go for the Replacement of the owner for sub containers and objects.
  • Hit on “Ok”.
  • Afterward, click on “Apply.”
  • Choose “Users” from the “Permissions” tab.
  • Choose “Full Control” from the menu.
  • Click “Apply” and then “OK.”

Solution 2: Correct the Internet Settings

  • Click on the Start menu.
  • Go to Internet Explorer.
  • Click on Tools.
  • Hit on “Advanced”.
  • Go to the “Security” tab.
  • Check the boxes next to “Use SSL 3.0” and “Use SSL 2.0”.
  • Click on “Apply” and then “Ok.”

Solution 3: Add QuickBooks .exe as exception

  • Click on the “Start” button.
  • Type “firewall” into the search bar.
  • Go to Windows Firewall.
  • Visit Settings.
  • Add “qbw32.exe” and “qbupdate.exe” as exceptions.
  • If ports 80 and 443 are blocked by the firewall, unblock them.

Solution 4: Make an admin user

  • Right-click QuickBooks Desktop.
  • Opt for “Run as administrator.”
  • Click on “Yes” if an onscreen prompt appears on the screen.
  • Now, run QuickBooks.
  • Advance to the Help menu.

Solution 5: Rectify system date and time

  • Check the time and date. If they are not matching the correct time and date, then hit a right-click on the date.
  • Opt for Update date/time.
  • Make correct alterations to the date and time.
  • Culminate the process by running QuickBooks and then trying the update process for QuickBooks again.

Having discussed the various troubleshooting methods for resolving QuickBooks Error 15240, we hope that readers could successfully update QuickBooks upon following the steps mentioned within this article. For further help, just call our experts at the helpline +1800–615–2347.

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