Introduction
Imagine a world where the crux of lengthy conversations, detailed reports, or expansive documents can be distilled into concise, digestible summaries at the click of a button. This is not the realm of science fiction but a reality brought to life by generative AI.
Goldman Sachs Research anticipates that breakthroughs in generative AI, particularly in natural language processing, could not only boost global GDP by an astonishing 7% but also mark a new era in productivity growth.
Amidst this transformative wave, business leaders are keen to harness AI’s untapped potential but often grapple with where to start. This article delves into the realm of possibilities, unveiling real-world applications of AI-powered summarisation that reshape how we interact with information.
From Discord’s innovative approach to managing community conversations to Canvas creative content summarisation, each instance is a testament to the versatility and utility of AI in our daily professional and personal lives. Furthermore, Cohere’s Summarise endpoint exemplifies how easily these technologies can be integrated into existing applications, offering a gateway to a more efficient and informed future.
Join us on a journey through these eight pioneering applications of AI-generated summaries, where each story unfolds the remarkable capabilities of AI in simplifying complexities and unveiling insights hidden in plain sight.
1. Discord’s In-Channel Conversation Summaries
- Discord: A vibrant hub for online communities.
- Problem: Users are overwhelmed by numerous messages and need helpcatching up with conversations.
- Solution: Introduced “In-Channel Conversation Summaries” to consolidate messages into topics, allowing users to understand ongoing discussions and engage more effectively quickly.
- User Story: Emily, an active member of a large gaming community on Discord, often finds it challenging to catch up on conversations after being away for a few hours. With In-Channel Conversation Summaries, they can quickly understand the key topics discussed in their absence and jump back into the most relevant conversations without feeling overwhelmed.
2. Canvas Text Summarizer
- Canva: A graphic design platform used to create social media graphics, presentations, posters, documents, and other visual content.
- Problem: Need to provide users with a tool to summarise long-form content quickly.
- Solution: Implemented a free summary generator, to distill key points and create concise summaries for easier comprehension of long-form content.
- User Story: John, a content creator, regularly writes detailed blog posts for his website. To increase reader engagement, he uses Canvas Text Summarizer to create concise, compelling teasers for his posts, helping his audience grasp the essence of his content at a glance.
3. Salesforce’s Einstein Conversation Insights
- Salesforce: A leading provider of customer relationship management software.
- Problem: Seeking efficient ways to summarise voice and video customer calls.
- Solution: Utilized Einstein Conversation Insights for generative call summaries, enabling users to create editable summaries to enhance team collaboration and customer service.
- User Story: a sales manager, Sarah uses Einstein Conversation Insights to create summaries of her team’s customer calls efficiently. This helps her quickly identify critical customer feedback and next steps, improving her team’s collaboration and customer follow-up strategies.
4. EvaluAgent’s SmartSummary
- EvaluAgent: Provides software solutions for customer support and contact centres.
- Problem: Quick understanding of customer service conversations is needed.
- Solution: Developed “SmartSummary” to offer bullet point summaries of conversation content, improving efficiency in customer service.
- User Story: Alex, a customer support supervisor, relies on SmartSummary to get bullet-point summaries of customer interactions. This enables him to swiftly understand the context of each conversation, providing better coaching and feedback to his team.
5. Alteryx’s Workflow Summary Tool
- Alteryx: Ooffers a platform for data analysts to prepare, blend, and analyse data.
- Problem: Need helpunderstanding and documenting the functions of various analytic workflows.
- Solution: Introduced the “Workflow Summary Tool”, powered by generative AI, to automatically summarize and document workflows for easier comprehension and management.
- User Story: Mike, a data analyst, inherits several complex workflows from a previous team member. He uses the Workflow Summary Tool to understand each workflow’s purpose and functionality, saving time and improving his ability to manage and update these workflows.
6. Viable
- Viable: Provides AI-powered tools to analyse customer feedback.
- Problem: Challenges in efficiently understanding and acting on customer feedback.
- Solution: Natural language processing is used to provide clear, urgent insights from customer feedback, aiding in decision-making and improving customer satisfaction.
- User Story: Lisa, a product manager, uses Viable to analyse customer feedback from various channels. The tool provides her with clear, concise summaries, enabling her to identify areas for product improvement and customer satisfaction enhancement quickly.
7. Process Street
- Process Street: Known for workflow automation and management software.
- Problem: We needto simplify the process of summarising extensive research notes and briefs.
- Solution: Integrated an AI Text Summarizer, using ChatGPT, to summarize content within workflows automatically.
- User Story: Emma, a project coordinator, faces the challenge of managing extensive research notes for her team. She utilises Process Street’s AI Text Summarizer to distil these notes into digestible summaries, aiding her team in staying focused and efficient.
8. NeuroMermaid.ai
- NeuroMermaid.ai: Developed by myself to support neurodiverse learners
- Problem: Challenges in processing large amounts of information for neurodiverse individuals.
- Solution: Developed an application that uses AI to distil information into visual formats like mind maps and flowcharts, enhancing learning efficiency and effectiveness for neurodiverse users.
- User Story: David, an adult learner with ADHD, struggles with processing large amounts of textual information. He discovers NeuroMermaid.ai, which helps him convert complex data into visual formats like mind maps, greatly enhancing his learning and retention capabilities.
Cohere Summarize: Unleashing the Power of AI in Summarization
Feeling inspired by these real-world examples? If you’re brimming with ideas and eager to infuse AI-powered summarization into your own products, Cohere Summarize is your gateway to innovation. As a trailblazing tool designed for creators, developers, and visionaries worldwide, it stands poised to redefine how we interact with and process vast swathes of text.
Get Started with Cohere Summarize API
Embarking on your journey with Cohere Summarize is a breeze. Whether you’re a developer or a curious explorer, the API is user-friendly and easily accessible:
- Experiment in the Summarize Playground: Test the waters by entering your text into Cohere’s interactive playground. Witness first-hand how their language model generates succinct, coherent summaries in real-time.
- Seamless Integration for Developers: For those looking to weave Cohere Summarize into their applications, their comprehensive documentation offers clear guidelines and sample codes for a smooth integration process.
- Versatile Customisation: Cohere Summarize isn’t just about summarizing; it’s about summarizing your way. With options to input up to 100,000 characters and preferences for summary length, format, and style, you can tailor the output to meet your specific needs. Whether you prefer short, snappy TLDRs or detailed bullet points, Cohere Summarize adapts to your requirements.
Conclusion: Sharing the Power of AI Summarization
In this journey through AI-powered summarization, we’ve seen its transformative impact across diverse fields. As we embrace these innovations, I encourage you to share your experiences with these tools. Your insights could inspire and guide others in exploring the vast potential of AI in information processing. Let’s continue to learn, share, and innovate together, shaping a future where technology and human insight blend seamlessly for greater understanding and efficiency.
This article was crafted with the support of AI tools to enhance clarity and conciseness. The fusion of human creativity and AI efficiency reflects my commitment to delivering content that is both informative and engaging. Together, we stride towards a future where technology and human ingenuity coalesce seamlessly.
