CEO, best fan of team AppFusions, devs of #AlohaDXP platform w/ @AppSpokes integration micro-services ..also for IBM DX, IBM Connections etc.
Steven Sinofsky (@stevesi)
…Redmond of Intercom wrote a great blog aptly titled “Growth Hacking is bullshit.” In this he states there are no silver bullets in growing your company. Instead it is an accumulation of a thousand tiny wins.
In practice, almost any chatbot will require both a set of clear, signposted branches/pathways/user journeys AND some element of keyword- and keyphrase-based response.