One criticism I would make of the role is that it is too focused on just the design team itself. It needs to also include and have a mandate to work across disciplines such as engineering and product/offering management to help forge the workflow between those orgs and design.
A rare Design Ops job opening
Dave Malouf
521

This is a good critique, Dave. Inside the org this will absolutely happen, and working with leaders from the technology and product is part of making operations work. It could have been called out more explicitly in the role description.

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