Emily WittinSalesforce Designer4 Research-based Principles for Helping Your Service Agents Avoid BurnoutHow can companies create human-centric contact centers that meet business goals and support agents in a radically changed industry?May 10, 2022May 10, 2022
Emily WittinSalesforce DesignerA Design Researcher’s Guide to Getting Started With Ethics: How to Incorporate Ethics into your…There are a lot of reasons to go into the field of User Experience, but a common one is a genuine care for people. This concern for all…Oct 13, 2020Oct 13, 2020