Published inresearchops-communityCreating impact with Research Ops — leveraging the power of communitiesBeing a Research Leader can be tough going and this past few years has been utterly exhausting. Our already overloaded researchers have…Jun 13, 2023A response icon1Jun 13, 2023A response icon1
Off-boarding gracefully — setting your team up for successI recently left my role as Director or User Research at Babylon. I thought it might be helpful for me to share how I went about…Nov 2, 2021Nov 2, 2021
I’m joining FacebookSocial media has changed the world. Facebook (or Meta as it is now) started that. I’m excited to be joining a company who are building…Nov 1, 2021A response icon1Nov 1, 2021A response icon1
Guiding your team strategy with User Research PrinciplesWe often hear that Ops is all about process, efficiency, speed and scale but does saving time and money have a real and lasting impact…Jun 6, 2020Jun 6, 2020
Experiments in Remote Design Leadership — Month 3Month 3 at Babylon Health as the Interim Director of Research has passed by in a blink. If this was a permanent role, it would be time for…Feb 12, 2020Feb 12, 2020
Published inresearchops-communityAnnouncing the UXInsight Research Ops Day programmeWhen the founder of UXInsight Karin den Bouwmeester contacted us last year about a possible collaboration, I didn’t dream we would get…Feb 4, 2020A response icon1Feb 4, 2020A response icon1
A decade in UX.I’ve seen a lot of ‘10 year challenge’ type posts on social media over the last few weeks. What’s interesting about a lot of them, is that…Dec 31, 2019Dec 31, 2019
Experiments in Remote Leadership — Month 2I’m two months into an Interim Research leadership role at Babylon Health. What have a learnt this month?Dec 19, 2019Dec 19, 2019
Experiments in Remote Leadership — Month 1Last month, I started at Babylon Health as the Interim Director of Research. It’s the first time I’ve performed this type of role so I…Nov 26, 2019A response icon1Nov 26, 2019A response icon1
Published inresearchops-communityGetting Started with ResearchOpsOver the last few months we’ve been working on providing and sharing ideas of how you can start your ResearchOps practice. Read on to find…Oct 8, 2019A response icon2Oct 8, 2019A response icon2