Emma C Siegel
Jul 20, 2017 · 1 min read

I could not agree with this more. The positive emotional response from user satisfaction is one of the key factors to retaining users. If they feel empowered and happy, they’ll want to use the product again to get more of that positive feeling.

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Emma C Siegel

Written by

Product designer, researcher and accessibility advocate @Workday. Previously @Google. Probably in a hammock right now. emmacsiegel.com

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