Enoch ShihinGusto Insights and OperationsAvoiding the Dreaded Feedback TriangleFeedback is a gift. When it comes from a place of positive intent, it is selfless and noble. In its best form, the feedback provider is…Sep 28, 2019Sep 28, 2019
Enoch ShihinGusto Insights and OperationsScaling Gusto from 100 to 1,000 Employees: What’s Changed?I joined Gusto, a small business people platform software company, in June 2015. This came after a few years of getting to know the…Aug 12, 2019Aug 12, 2019
Enoch ShihinGusto Insights and OperationsBuilding a High-Performing Team with Psychological SafetyI am sitting in a room with the leadership team here at Gusto. We’re discussing future product strategy. After absorbing the presenter’s…Aug 12, 2019Aug 12, 2019
Enoch ShihinGusto Insights and OperationsScaling at Gusto: Introducing our Insights & Operations teamHi. I’m Enoch. I lead the Insights & Operations (I&O) team at Gusto. We work on strategy, operations, and systems across the company.Jul 31, 2019Jul 31, 2019