
’t want to be analyzed and marketed to-they want brands to understand what they want and need. Empathetic leaders function better within the company, but can also use this trait to…become even more important as businesses compete to better understand the needs of their customers. People don’t want to be analyzed and marketed to-they want brands to understand what they want and need. Empathetic leaders function better within the company, but can also use this trait to power the bus…