How do we define “employee relations”?


How do language barriers impact customer service? We created a survey to find out.

Missed Opportunities:

82% of survey respondents

Unresolved Issues:

63% of guests


Empowering learners while giving managers time back

The Story

The Process


(No — here’s why.)


When is the right time to offer English training?


If you’ve ever learned a new skill, you know it takes discipline and support to accomplish your goals.

Be an ally.



Myth #1: Employees don’t learn enough English to improve job performance.


Blog Series: The Unasked Questions.


Blog Series: The Unasked Questions.

Entrada ESL

Creating a communicative, compassionate workforce and society. Teaching staff English while they work to upskill and improve operations. www.entradaesl.com

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