The Future of IT Managed Services: Trends of Tomorrow
The world of information technology never stands still. As businesses become more dependent on IT systems and infrastructure, there is a growing need to keep up with the latest technological advancements while also managing costs and complexities. This is where IT managed services providers come in. By partnering with a trusted managed service provider (MSP) like Entrustech, organizations can leverage expertise and resources to stay ahead of the curve. Let’s look at some of the top trends shaping the managed services industry today.
Cloud Computing Continues its Takeover
Cloud computing’s dominance is only expected to grow in the coming years. According to research, global cloud spending is forecasted to grow 20.7% to total $591.8 billion in 2023, up from $490.3 billion in 2022. As more applications and workloads move to the cloud, businesses are seeking help managing multi-cloud environments from their MSPs. In addition, hybrid cloud setups blend the best of public and private cloud and are increasing in popularity. MSPs that offer cloud management and migration capabilities can position themselves as valuable partners in this sphere.
Everything-as-a-Service Becomes the Norm
With the rise of the cloud, organizations can now procure just about any IT functionality “as-a-service” via a subscription model. Infrastructure, backup, security, and more is available from MSPs as on-demand services. This allows companies to save on capital expenditures, easily scale services up and down, and tap into the MSP’s resources and skills. According to projections, the managed services market will grow at a 12% CAGR from 2022 to 2029. MSPs that can provide their clients with customized as-a-service bundles will be poised for growth.
Integrated Security is Crucial
Cyber threats are growing in both frequency and impact. Today’s businesses need advanced, proactive security measures more than ever before. MSPs are responding by integrating security products and services directly into their service bundles. This includes offerings like anti-malware protection, firewall management, intrusion detection, vulnerability scans, email filtering and encryption, and more. Partnering with cybersecurity-focused MSPs can help organizations take a layered, defense-in-depth approach to security.
The Managed Services Market Keeps Evolving
From cloud adoption to as-a-service models to advanced security, ongoing innovation is par for the course in the IT managed services sphere. MSPs aim to act as an extension of their clients’ IT teams, providing customized solutions, technical expertise, and proactive management and support. Organizations that leverage managed services can optimize operations, reduce costs, and keep pace with changes in the always-moving technology landscape. By staying on top of the latest trends and developments, MSPs can deliver even more value and become true strategists and advisors.
Security as a Forefront Service
With cyber threats becoming more sophisticated, security isn’t just a service but a necessity. A study by Cybersecurity Ventures predicted cybercrime would cost the world $10.5 trillion annually by 2025. Hence, managed security services, which offer comprehensive protection strategies, are seeing increased demand.
Embracing Remote Work Solutions
The recent global events have firmly established remote work as a staple. A report by Upwork suggested that by 2025, 36.2 million Americans would be working remotely. IT managed services are pivoting to support this shift, ensuring seamless and secure connectivity solutions for businesses.
Focus on Data Management and Analytics
Data is often hailed as the ‘oil’ of the digital age. IDC highlighted that the global datasphere would grow to 175 zettabytes by 2025. Riding this wave, IT managed services are increasingly offering data management and analytics solutions, helping businesses extract meaningful insights and stay competitive.
Adoption of AI and Automation
Efficiency is the name of the game. A McKinsey study found that AI could automate 50% of IT activities. By integrating AI and automation tools, managed services can offer faster, more efficient solutions, from routine tasks to complex problem-solving.
Emphasis on Personalized Services
Every business is unique, and so are its IT needs. A study by Salesforce reported that 70% of customers expect consistent experiences across platforms. This has prompted IT managed services to adopt a more tailored approach, ensuring solutions are customized to the specific needs and challenges of each client.
Sustainable IT Practices
As the world becomes more eco-conscious, sustainability in IT is gaining traction. A report from Capgemini revealed that 79% of organizations consider sustainability as a critical factor in managed IT services. Whether it’s energy-efficient data centers or eco-friendly hardware, the green IT movement is here to stay.
Conclusion
The future looks bright for the managed services market as more organizations recognize the benefits of partnering with MSPs. There is opportunity for continued growth and innovation in this space in the years ahead. The future of IT managed services is not just about adopting the latest technologies but understanding the broader shifts in business and society. As the lines between business operations and IT blur, the role of managed services becomes more pivotal. The trends we see today underscore the sector’s commitment to driving efficiency, security, and innovation, ensuring businesses can navigate the challenges of tomorrow with confidence. As we move forward, IT managed services will continue to be the compass guiding businesses towards a brighter, more connected future.
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