Turn Customer Compliant To Loyalty
It’s be connected with what I always keep in mind
What’s it ?
‘ Experience ’
I know there’s nothing perfect in the world! So that’s why we always need to think about how to get better. Well, I sell the fine accessories to our customers and surely hope to make the sales grow. But the ONE thing we really care and I believe our customers do care. It’s Customer Service.
And actually we will get some customer compliant when run the business. The point is how we face it, get the compliant solved and create a HAPPY ENDING for each other.
You might be curious ‘ How To Do It Well ? ’
Okay, there’s only thing I can share with you is :
' Imagine When You Are A Customer, Which (before- / after-) Service You Expect To Get ? '
It might be hard to some business owners due to it might make you get loss. No one want to get loss, so that’s why I say it’s hard.
I always say:
‘ A Compliant Is A Chance ’
The truth is if you sincerely try to understand what your customers need, you will find the better way to increase the relationship with your customers in every case.
Why it’s so important due to it’s a ‘cycle’ in the whole business. If you can’t face it with a positive attitude, you’re hard to build the strong customer relationship and it’s also meant you can’t keep your customers to come back and come back.
