Product Designer who loves making playlists, eating brunch, and being distracted by dogs at @Freshbooks
It’s immensely helpful to reiterate the problem being solved before showing any work in a critique.
We can’t think of people like we think products; we cannot fix human behavior in a two-week sprint.
Striving to be a better researcher means applying mindfulness, empathy, and courage to increasingly complex technical and human problems. It ultimately means becoming a better human. And that means honing our craft is never done.