Eric ZiegenhagenHospitality Social Media and the First-Date VoiceA restaurant I know has a simple standard for appearance: go to work like you’re going on a first date. Meaning: take care, notice the…Feb 7, 2017Feb 7, 2017
Eric ZiegenhagenHotel eCommerce: Readable vs. Unreadable ContentIt’s a Saturday morning, and a hotel’s e-newsletter arrives simultaneously in 20,000 In boxes.Jun 14, 2015Jun 14, 2015
Eric ZiegenhagenHospitality Social Media: Know Your RegularsHere’s a question for anyone in hospitality: could you make a list of your venue’s 25 biggest fans? To narrow it down further: who are your…Mar 23, 20151Mar 23, 20151
Eric ZiegenhagenTen Performances, Top-of-HeadFriends and family are making conversation this week by listing 10 books influential to their lives and then asking each other to make a…Sep 3, 2014Sep 3, 2014
Eric ZiegenhageninI. M. H. O.Checking Out: The Imperative Voice in Social MediaThe unintentional rudeness of brands and businesses.Jun 16, 2013Jun 16, 2013