Esther KhachinainBoldDeskBoldDesk Celebrates New Badges in G2 Summer 2024 ReportsBoldDesk has received five badges in the G2 Summer 2024 Grid® Reports for Help Desk in the Leader, High Performer and Momentum Leader…Aug 8Aug 8
Esther KhachinainBoldDeskHow to Create an Auto-Reply Email: Tips and TemplatesAcknowledge receipt of customers’ messages and offer additional support information using auto-reply emails as your first response…Aug 5Aug 5
Esther KhachinainBoldDeskBranding Tactics: A Complete Guide for 2024Create effective branding tactics to help you shape a positive brand image, have a competitive advantage, and create lasting impressions.Aug 1Aug 1
Esther KhachinainBoldDeskBoldDesk Release: July 2024 New Features Update!Discover new features and updates in BoldDesk that can enhance your business operations, increase productivity, and provide outstanding CX.Jul 28Jul 28
Esther KhachinainBoldDesk11 Types of Customer Needs and How to Identify ThemSeize every opportunity to identify and understand the customer needs and find ways to meet them at every touchpoint to win their loyalty.Jul 26Jul 26
Esther KhachinainBoldDeskBusiness Requirements Document: Best Tips and TemplatesDiscover the key components of a business requirements document, its benefits and the tips to create one to boost your project’s success.Jul 23Jul 23
Esther KhachinainBoldDeskBusiness Requirements Document: Best Tips and TemplatesDiscover the key components of a business requirements document, its benefits and tips to create one to improve your project’s success.Jul 23Jul 23
Esther KhachinainBoldDeskTacit Knowledge: Examples, Benefits, and Best PracticesEncourage capturing and sharing of tacit knowledge in business to boost productivity, retain specialization and enhance customer service.Jul 17Jul 17
Esther KhachinainBoldDeskStandard Operating Procedures: Definition and How to Write ThemProvide employees with well-drafted standard operating procedures to give clear-cut directions and detailed instructions for a specific…Jul 15Jul 15
Esther KhachinainBoldDeskIntegrating BoldDesk with Zapier for Streamlined Customer ServiceAutomate your customer service workflow, boost your support team’s efficiency and productivity by seamlessly integrating BoldDesk and…Jul 11Jul 11