ARE YOU MAKING YOUR CUSTOMERS FEEL LIKE YOU DON’T VALUE THEM?

Temitope Bamidele
Aug 9, 2017 · 2 min read

How do you feel when someone appreciates you for an effort you make?

It feels nice, doesn’t it?

Is that the kind of feeling you would like your customers to identify you with?

Sure, you understand the importance of keeping your customers happy. However, with the constant demand to deliver new prospects and generate leads, businesses can fail to dedicate the proper amount of focus, time and effort to existing customers.

And do you know what happens to customers who do not feel appreciated?

They leave.

In fact, 68% of customers leave because they believe the business does not care about them.

Even if your product is great, a bad experience with your business will leave a sour taste in a customer’s mouth, and a good experience will make it even sweeter.

Never make your customers feel like they are just a number on your reference list. Make them feel appreciated by giving them your attention (and the occasional perks), and they’re far more likely to keep giving you their business.

Treat every customer as if he’s the only one you’ve got.They’ll keep coming back and with more businesses for you.

Do you have ambitious growth plans for your business, but a limited budget?

Do you want to increase your customer retention?

The secret is to increase your customer appreciation.

Never make your customers feel like you don’t value them.

Temitope Bamidele

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