IP PBX System and How It Has Been Changing the Way of Communication in the Industries!

ETI Dev
2 min readJan 15, 2018

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As the age drives to become more technology-based, the need to enhance accountability and workforce is also increased in the business sectors. In any business venture, communication has to be flawless and extraordinary and any kind of hassle in the communication can make you lose your potential business. In such situation, business organizations have started to embrace the revolutionary IP PBX system.

So, what is this IP PBX system?

An IP PBX is a private branch exchange that switches calls between VoIP users on local lines while enabling other users to share a certain number of external phone lines. The typical IP PBX system is capable of switching calls between a VoIP user and a traditional telephone user or between two traditional telephone users in the same way that a conventional PBX does.

How does an IP PBX system work?

An IP PBX system consists of one or more SIP phones, an IP PBX server and optionally a VoIP Gateway to connect to existing PSTN lines. The IP PBX server runs in a similar manner to a proxy server: SIP clients register with the IP PBX server, and when they wish to make a call, they ask the IP PBX to establish the connection. The particular IP PBX retains a directory of all phones or users and their corresponding SIP address and thus is able to connect an internal call or drive an external call via either a VoIP gateway or a VoIP service provider.

Top Benefits of an IP PBX system:

  1. Easy to Install and Operate: An IP PBX system runs as a software on a computer and can leverage the advanced processing power of the computer and user interface.
  2. Cost Savings using VoIP Service: When you appear to use IP PBX, you will have no problem in using VoIP service for long distance and international calls. The monthly savings are worth noticing.
  3. Terminate Phone Wires: Phone wires are very irritating at times and certainly impede your communication. With IP PBX system, you don’t have to worry about that as it allows you to connect hardware phones directly to a standard computer network port.
  4. Eliminate Vendor Lock-in: IP PBX systems rely on the open SIP standard. You are able to mix and match any SIP hardware or software phone with any SIP-based IP PBX, PSTN Gateway, or VoIP provider.
  5. Extraordinary Customer Service: when you use IP PBX system, you will understand how creatively you will be able to deliver better customer service and the productivity increases.

So, find a professional IT service providing company to install IP PBX system in your organization today.

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