Going from Ha-ha to A-ha!

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We face problems every day. Many of these problems are straight forward and with a certain amount of logical thinking you can see the patterns and use your experience to solve them. However, for more persistent problems we often require a different approach. An approach that requires you to unlock your mental locks and shake you loose from your paradigms.

Great inventors and scientists like Einstein, Da Vinci, Edward Jenner and Niels Bohr understood that the key to solving problems is to unlock your creative potential and think differently.

Discovery consists of looking at the…

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COVID-19 is already having a significant impact on the way consumers view the food supply chain and where their food is coming from. Consumers have their “risk goggles” on and now more than ever have the time and inclination to reconsider their food choices. While there may be limitations in the short term for some foods, like canned goods and pasta, it is only temporary. The habits and consumer choice patterns evolving from the pandemic are beginning to shape the buying behaviour of the future.

In the public mind, the origin of COVID-19 seems well fixed. In late 2019 someone…

Stop firefighting and lead!

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I recently had the privilege of spending a day with an amazing food safety leader. I had never met or worked with this person before, but I soon came to realise that I was in the room with a master who was going to teach me a very valuable lesson.

Coincidentally the day of my “master class” was also the day before their certification audit. The food safety leader took the time to introduce me to the team, who all in turn took the time to talk to me about their individual roles and responsibilities. The team was calmly and…

… and ways to combat this common syndrome

It’s like I get one auditor out of my office and another one is waiting. All I seem to do these days is answer the same questions over and over and over again.” — QA Manager

Do you feel like you are always being audited?

Do you feel that despite all the audits that your standard of food safety is not getting any better or the findings are not adding any meaningful insights?

Are the audit results becoming very predictable?

If this is the case you could be suffering from audit fatigue and/or audit paralysis?

“Audit fatigue” is defined as…

Are food safety auditors improving the standard of food safety?

I have been a food safety auditor and inspector for 25 years. During this time, I have lived with the belief that I was generally doing a good job and helping the food industry improve their standard of food safety. This was until yesterday when I got a dose of reality from my friend who is also a food safety professional. He asked me a question that completely changed my perspective and the way I viewed food safety audits. …

Food Safety Leadership Series

Ripple or Tsunami?

With thanks to Annie Spratt on Unsplash

There has been a lot of discussion recently in the food industry about blockchain and its potential impact on the industry. From our interactions with customers and colleagues we have noticed there is a lot of confusion and misunderstanding about this technology. In response we have put together some of the most frequently asked questions to help to get a perspective as to its potential effect on our industry.

Blockchain, is a relatively new technology (established in 2009) but we are still not really sure what the consequences of this technology is going to be in the food industry. However…

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My experience working in the food industry as a food safety professional has allowed me to see the inner workings of how the food industry goes about managing non-conformances received during internal and external food safety inspections and audits. As part of the corrective and preventative action process food safety teams attempt to identify the root causes so that they can proactively prevent the issues from reoccurring. Unfortunately, many food companies continue to face persistent and reoccurring food safety failures and this article aims to explore the root causes behind some of the most common root cause analysis failures.



With a higher than ever need for food safety compliance and the search for excellence there is an overwhelming need for highly effective food safety leadership.

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