WhatsApp Bug Alert — The chat crash Mystery

Exploring the Impact, Causes, and Solutions of the ‘wa.me/settings’ Message Bug

Faizan Kalam
5 min readMay 25, 2023

Introduction

The digital realm is no stranger to occasional bugs and vulnerabilities, and WhatsApp users have recently encountered a peculiar one. Sending long messages packed with emojis and special characters to slow down or crash devices has been a known trick, but a fresh bug has emerged, causing chats to crash upon opening a particular message(“wa.me/settings” or “http://wa.me/settings”).In this blog post, we’ll explore the origins of this bug, its impact, and potential solutions. Join us as we unravel the mystery behind this unsettling WhatsApp glitch and discover how to safeguard your messaging experience.

Why this is Happening?

The WhatsApp bug causing chat crashes with this message has left users wondering about its underlying causes. Possible explanations include:

  1. Software Glitch or Programming Oversight: Bugs often arise due to software glitches or programming oversights. It’s possible that a coding error or unintended interaction within WhatsApp’s codebase is triggered by this message leading to crashes in the affected chat.
  2. The combination of characters within the message might cause an unexpected parsing or rendering issue when WhatsApp processes the content. This could result in errors and crashes when attempting to open the chat.
  3. There is a possibility that this bug exploits an underlying vulnerability within WhatsApp’s messaging system. Malicious actors may have identified weaknesses in the application’s code or communication protocols, utilizing specific message inputs to induce chat crashes.

WhatsApp’s development team is actively investigating and working on a fix. Users should exercise caution when encountering the triggering message.

Impact of the Bug on Different WhatsApp Versions

WhatsApp Version 2.23.10.77 or below:

  • The discovered message trigger has been observed to affect this version of WhatsApp on Android platforms.
  • Users of this specific WhatsApp version may experience crashes and disruptions in their messaging experience.

WhatsApp Business Version 2.23.8.76 or below:

  • Similar to the regular WhatsApp version, the message trigger has been found to impact the WhatsApp Business version on Android platforms.
  • Users of this particular version may also encounter crashes and disruptions while using the application.

iPhones Remain Unaffected:

  • Good news for iPhone users! This bug has not been observed to affect iPhones, providing a safe and uninterrupted WhatsApp experience for iOS users.

Desktop Applications and WhatsApp Web:

  • The bug does not extend to desktop applications and WhatsApp Web.
  • Users relying on these platforms can continue to use them without worrying about encountering the crash-inducing message.

The overall impact of this bug includes the inconvenience caused by crashes and potential loss of important conversations for affected Android users.

Accessing Chats with the Trigger Message

If you find yourself unable to open a conversation on impacted devices due to the trigger message, there is a possible solution for Android users. By utilizing WhatsApp Web or the WhatsApp desktop application, you can regain access to the affected chats and delete the trigger message. Follow the steps below to resolve the issue:

Step 1: Open a web browser on your computer and navigate to web.whatsapp.com for WhatsApp Web or download and install the WhatsApp desktop application.

Step 2: On your Android device, open WhatsApp and tap on the three-dot menu icon in the top-right corner.

Step 3: From the dropdown menu, select “WhatsApp Web” and scan the QR code displayed on the computer screen or within the WhatsApp desktop application.

Step 4: Once successfully logged in, you will see your WhatsApp chats mirrored on the web or desktop application.

Step 5: Locate the chat containing the trigger message and select it.

Step 6: Delete the trigger message from the chat by selecting it and using the appropriate delete option.

Step 7: After deleting the trigger message, you can now access the chat on your Android device without encountering any issues.

By following these steps, you can regain access to chats that were affected by the trigger message. Remember to exercise caution while opening unfamiliar messages in the future to prevent similar disruptions.

I invite you to share your thoughts, experiences, or any further discussions on this topic. If you have any comments, questions, or would like to connect for further discussions, feel free to reach out to me on LinkedIn.

You can find my profile at https://www.linkedin.com/in/faizan-kalam/

I look forward to engaging with you and hearing your insights.

Update 1

In light of valuable feedback, a temporary solution has been discovered! To address the issue, one can employ a simple technique:

Continuously sending messages in the chat until the “wa.me/settings” link moves up and is no longer visible on the screen. This effectively prevents the WhatsApp application from crashing. However, it’s important to note that scrolling up to the message can still lead to crashes. For a complete resolution, it is advised to follow the aforementioned solution.

Thank you for bringing this insightful solution to our attention, and your engagement with the article is greatly appreciated!

Update 2

Resolved in WhatsApp Android Applications as of May 31, 2023

Exciting news regarding the “wa.me/whatsapp” crash issue on WhatsApp! Recent observations indicate that WhatsApp has successfully addressed this problem. Users who previously encountered crashes when sending or receiving the link “wa.me/whatsapp” or “http://wa.me/whatsapp" can now breathe a sigh of relief.

Upon clicking the link, users with the updated version will encounter a message stating, “Your version of WhatsApp doesn’t support this content. Update WhatsApp to view.” It’s important to note that this message appears even though there are no further updates available beyond version 2.23.10.77.

The fix does not require any updates for the app and has been observed to work on all current versions of the WhatsApp Android app (2.23.10.77 or below).

Thank you for your continued support and engagement with the blog. Please feel free to share your thoughts and experiences, and don’t hesitate to reach out if you have any further questions.

Note: The information provided here is based on observations from WhatsApp Android users as of May 31, 2023. If you are still facing this issue, feel free to reach out to me. I’ll be more than happy to discuss it with you.

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