fassforwardIt’s time for Dirty RhetoricA hundred-thousand voices screaming into an electronic echo-chamber. Welcome to modern communications. Your idea must be heard, but how?Sep 23, 2015Sep 23, 2015
fassforwardCreate Great Content for a Time-Starved WorldIn the last two years 90% of the world’s data was born.¹ Information overload has morphed into infobesity and information pollution…Apr 27, 2015Apr 27, 2015
fassforwardDisrupt or Decay: 5 Natural Forces Shaping Your BrandI was recently honored to be hosted by fassforward Consulting Group to conduct a webcast called “Disrupt or Decay”. In the webinar, I spoke…Apr 9, 2015Apr 9, 2015
fassforward5 Great Excel Chart TutorialsFor data presentation, it’s the best of times and the worst of times. The best of times because you have more information, more insight…Apr 6, 2015Apr 6, 2015
fassforwardChoosing ColorThe Internet went insane a few weeks ago. Over a dress. More specifically, the color of a dress. It caused more division than a year’s…Mar 25, 2015Mar 25, 2015
fassforwardService Elite: The Foundation of Customer ExperienceMost companies tell their front line to deliver a “great customer experience”, and that’s the extent of it. Verizon is going deeper…Mar 17, 2015Mar 17, 2015
fassforwardRhetoric Made EasyThe jingle that you can’t stop humming. The lyric bouncing around in your head. The line of dialogue that makes you gasp, laugh or cry…Mar 17, 2015Mar 17, 2015
fassforwardBeing Polite Isn’t EnoughAre “polite” conversations ruining your numbers? Yes, probably. That sounds ridiculous, doesn’t it? Hear us out.Mar 17, 2015Mar 17, 2015