Do You Communicate Effectively?
Communication plays a vital role within management (and really, everywhere else in life).
How do you know when you are communicating effectively? Without strong communication skills, teams can potentially fall apart and struggle to meet deadlines or achieve milestones.
Communicating effectively minimizes conflicts within a work place and allows everyone to be heard.
If your communication skills aren’t up to par, here are five tips to bring you and your team closer to being a productive unit.
1. Provide Structure
Develop a procedural structure for communication within your organization. Employees should know who to contact and when (e.g. who to go to for approval of a completed project).
Meetings should be announced in advance and relevant or introductory reading materials should be offered so all participants are prepared with questions or feedback.
Managers and employees should discuss weekly goals while assessing performance.
Solving problems together helps to cultivate team spirit.
It creates bonds that allow colleagues to feel comfortable in using their unique talents and skills to reach common goals, rather than feeling unappreciated and uninspired.
Effective communicators seek input and constructive criticism from team members so every team member feels heard and everyone is on the same page.
3. Practice Conflict Management Skills
Can you identify potential problems before they start?
Good leaders know that it’s practical to develop a well-organized conflict management policy to address possible issues before they start.
Ideally, conflict-management protocol should be clearly defined to employees so that they’re always prepared to wisely manage conflicts in a responsible, organized and professional manner.
4. Develop Strong Writing Skills
Strive for clear, concise and organized writing. Taking the extra time to proofread can make all the difference.
Effective communicators fine-comb their correspondence in order to free it of any typos or inaccurate statements.
Not only will your written communication come off more clearly, it will also aid in cultivating a more professional image.
5. Consider Cultural Differences
Aside from the usual handshake we all know, greetings can also expressed with a bow, or a kiss on the cheek.
The way people communicate varies from culture to culture and team members from different backgrounds may perceive your actions and words differently simply because of their own perspectives.
With everyone at the mercy of nuances and involuntary body language, you can bypass misinterpretations with simple communication and an open mind.
Effective communication is crucial for achieving goals, and this is true within any industry. Developing this crucial skill can help improve customer relationship management, improve project management and ensure productivity and compliance.
Communication can either be a spark plug of innovation or an obstacle that throws your entire workforce off course. It’s up to you to decide which communication habits to pick up.
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