Why you need a content strategist for your digital transformation projectsEvery digital transformation project is unique. Of course, there will always be an idea, a team, a process, a budget (well most of the…Dec 11, 2019Dec 11, 2019
Was this all worth it?Measuring success on a web page redesign using heatmapsFeb 21, 2019Feb 21, 2019
Redesigning the History of the ILO, using content design and priority guidesHow we reviewed our organization’s history content and tried to adapt it to our users’ needs.Jan 6, 2019Jan 6, 2019
Notes from Day 1 of UXLX 2018 — Lean Service Design workshop, Jess McMullinA service is something someone does for someone else that creates value for both — Jess McMullinJun 7, 2018Jun 7, 2018
Notes from Day 2 of UXLX 2018 — Designing Connected Content, Carrie HaneThe following are just my notes from Carrie’s workshop. I strongly encourage you to read her book on Designing Connected Content for an…May 31, 2018May 31, 2018
I tried content design at work and started a revolution!Well… not really, but at least my colleagues at the International Labour Office (ILO) are getting interested in content design as a new…Apr 26, 2018Apr 26, 2018