Solving Problems 101 [My Approach]
This is how you solve a problem.
Regardless of context.
- Understand the problem and why it is a problem. Sometimes, things you consider a problem aren’t.
- Break it down into little pieces. Look for problem with origin zero, the one that birthed the one you have to deal with now.
- If you end up realizing the problem is deep rooted in personal bias of the person with the problem, you should take a step back and stop bothering. Give it time to simmer, maybe it’ll actually turn out to be a real problem eventually.
- Taking a few steps back works in helping re-evaluate a lot of things especially if you’re the one with the problem.
- Understand the differences between you, the problem solver and the person (could also be you) with the problem (the problemee). Consider the differences when offering solutions. People can be quite sensitive.
- Explain the reasoning behind the solution. This can be quite tricky because people usually don’t want to put scenarios in context. Problems cannot be correctly solved except they are first put in the right context.
- Don’t rub it in peoples faces that you can solve problems and they can’t.
- If “problemee” is interested, implement solution, else, go your own way. Life’s too short to start convincing people to solve their problems when it’s very obvious, especially if they reached out.
- Try as much as you can not to be on the same emotional wavelength of the “problemee”. It is important you can understand and offer solutions from an unbiased perspective. It might seem `callous` and when you can, apologize but you’re there to solve a problem not get embroiled in emotional drama.
- This case doesn’t apply to family members, with them, the keyword is “recommend”. Recommend someone else, don’t be the problem solver unless you really have to be. Something about a prophet not being appreciated in his home town.
- As a problem solver, you probably should stop saying “I don’t know” except you actually want to be lectured on what you don’t know, say “I don’t know much about xyz, Let me do a research on it”.
- If you are pretty certain a problem shouldn’t exist. You probably need to do a vigorous self-check and re-access the problem.
- Every little detail matters. It might not seem like it at the start but they matter a lot.
- Solve problems. The world will get better as a result.