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Feedback for Recruitment Agencies

Recruitment agencies are in a fairly unique position in the business world whereby they need to build good strong relationships with both their client (the Employers) and the individual staff looking for placements (the Employees). The good “HeadHunters” within the recruitment world are able to understand the needs of the Employers for which they work (& are ultimately paid by) providing them the right candidates, at the correct time, and for the right positions. They need to work with the candidates who are looking for employment (or a change of career), build a trustworthy relationships and understand their strengths and weaknesses in order to correctly identify possible roles for them within the companies with which they represent.

It is a very competitive market and each position the recruiters are looking to fill is different and unique from one job to the next. No two jobs are the same! The aim being to get the job filled in the most efficient and cost effective manner.

So what are the Challenges?

  • Affective administration
  • Reducing “Cost/Hire” Indicators (KPI’s)
  • Short-listing Good Quality Applicants
  • Protecting your brand and companies reputation. Getting the right candidate for the right job is normally more important than the speed of fulfilling the role.

All of this is about building relationships and trust with the companies and employees. They need to get to know you and be confident with your work ethics and performance. Certain roles and positions require a high level of confidentiality, professionalism and being discreet. Ultimately, if you can achieve this then your best form of advertising for future work will be free!! — Through Word of Mouth and Testimonials.

Using Feedback for Best Results

So, how can recruitment companies use feedback to make them more competitive and stand out within the competitive market. The art of Talent Acquisition is all about people, and improving your relationships with everyone through the recruitment process is key. It is key to every business, and also strongly applies to recruitment: You absolutely must make it EASY for people to give you feedback and also have an effective strategy for managing your feedback.

  • Allow your clients, and prospective job hunters to easily give you feedback via Website, Mobile, Text Messaging & Email, at a time and place that suits them. Don’t restrict the channels for receiving feedback — make it super super easy!
  • Anonymous. Can people give you feedback anonymously. Sometimes the best and most powerful feedback businesses receive is from customers and clients wishing to remain anonymous. You then get the most open and honest responses — even if you don’t like the answer it gives you great insight to help grow and improve your business.
  • All in one place. Keep all your feedback in one easy to use central dashboard where you can tag, filter & search to easily see the key items within your business.
  • Reply. People providing feedback are grateful for a quick reply, from you feedback dashboard easily and instantly reply to each feedback response you receive.

This is just the start of how feedback can really help you understand your customers, understand their needs and any issues they have and then get the best out of your business to stand out from the crowd.

Sign up for your free 30 day trial (no credit card, commitment required). Prices then start from just £9.99/month — We are here to help you succeed.

Now you’ve done the hardwork!

Once you’ve done the hardwork of selecting the right candidate, vetting them, interviewing them and placing them in the correct job. Don’t forget to showcase your successes to the world for everyone to see. You can display all your feedback collected through FeedbackHub publicly so your future clients can see how great you are. Genuine customers of yours will also show the “Verified Review” symbol to give trust and authenticity to your feedback and give greater certainty to others reviewing your business.

Also, having all your feedback in one place will help you Influence future Marketing efforts. You will know what works and what doesn’t but more importantly what your customers and clients are looking for.

Good luck with your business and we look forward to hearing your success stories of how you have grown and stood out in such a competitive market. Let us know how you get on.

See Original Article at: https://feedbackhub.co.uk/blog/feedback-for-recruitment-agencies.php