The Opportunity: We are looking for people who are obsessed with getting things done. When they encounter a problem they research solutions, then relentlessly implement. They live to make their clients happy. The operator’s job, in essence, is taking a client’s pain (in the form of a request) and taking that pain away. To do this, operators follow a process the way a chef follows a recipe. Each request is a new recipe to follow, a new thing to create, and another opportunity to bring us and the client closer together.