If your business requires you to commit a significant amount of time to it every day just to keep it operational, then you’re operating more like a freelancer. Now maybe you’ve just started and you can’t afford to expand yet, in which case you need to start with the Kaizen mindset before you scale. It will be much easier to develop your culture and create a sustainable business with employees who share your mindset from the start.
…that a checklist type of software is even right for your business. What I am saying though is that in order to scale your business successfully, you need processes in place and employees who maintain them.