William Van Hecke

In each layer of the inverted triangle, the scope of the styles get narrower and more specific. At the bottom of this is a layer of utility or helper classes, referred to as “trumps”, that contains high-specificity selectors. We use these selectors to make very targeted alterations to existing components, and shouldn’t be o…

It’s common in the software industry to blame the users. It’s the user’s fault. They don’t know how to use it. They’re using it wrong. They need to do this or do that. But the reality is that tools encourage specific behaviors. A product is a series of design decisions with a specific outcome in mind. Yes, you can use tools as they weren’t intended, but most people follow the patterns suggested by the design. And so in the end, if people are exhausted and feeling unable to keep up, it’s the tool’s fault, not the user’s fault. If the design leads to stress, it’s a bad design.

…ss what, when I meet someone who knows a lot about cars, I never ask them if I liked the right one. I never ask if I was really enjoying that drive or if I was being misled. I don’t really care. I just enjoy it and that is it.