Gilbane Advisor 5–19–19 — e-commerce, meta-platform, summarization and ML, design
E-commerce: What China reveals about the future of shopping
China’s e-commerce market is the world’s largest and fastest growing. It is also more mobile and more integrated with relevant platforms than those in the West, allowing for smoother customer experiences. This goes beyond WeChat e-commerce capability, the envy of western messaging platforms.
There are reasons eastern and western e-commerce may continue to evolve in differently. But there is a lot to learn from China’s experience. BCG and Alibaba dig in. Read More
Digital assistants drive new meta-platform battle
Bob O’Donnell riffs on the intersection of digital assistants, the voice interface, and platform value. This weeks’ keynotes at Google I/O, and last week’s at Microsoft Build both provide useful context to several of O’Donnell’s points.
… digital assistants … have the potential to completely devalue the underlying platforms on which they run. To put it succinctly, if I can use, say, Alexa across an iPhone, a Windows PC, my smart home components and a future connected car, where does the unique value of iOS or Windows 10 go? Out the door… Read More
Improving summarization with machine learning
That this would happen should be expected, especially after the dramatic improvement to machine translation due to ML. MIT Technology Review’s Will Knight reports on developments at Salesforce following their acquisition of MetaMind, which is what we point you to below. But you might also be interested in the more technical description of how the algorithm works — at least scroll down past the technical paragraphs to see useful sample results. Read More
Mobile First, Desktop Worst
Designing for an optimal user experience is extremely difficult even with a single screen because of the variety of media, layout, and use cases. Multiply the number of screens by n, and it seems like an impossible task. On top of this fiendish complexity, there are compromises to be made between developer objectives and brand directives. No wonder design is often dumbed down to be simply useable across devices rather than optimal. This may not be a solvable problem, though better tools, perhaps informed by machine learning, will certainly help. In the meantime, it pays not to expect too much from simple approaches. Read More
Gilbane Digital Content Conference
Call for Speakers Open
Content and digital experience technologies and strategies for marketing, publishing, and the workplace.
Proposal deadline is June 2, 2017
Conference: November 28–29
Workshops: November 30
Renaissance Boston Waterfront Hotel
Know what you’re getting… A marketer’s guide to the tricks and hacks of influencers via Digiday
Have Web Standards on Mobile Caught Up to Phonegap in 2017? A look at some specific recommendations via Telerik developer network
ICYMI, Scott Brinker’s latest… Marketing Technology Landscape Supergraphic (2017): Martech 5000 via chiefmartec.com
Not-science-fiction — thinking a bit ahead… Open Water — The Internet of Visible Thought via Edge.org
Frank Gilbane’s Gilbane Advisor curates content for content, computing, and digital experience professionals. More or less twice a month.