Fiayo AgbajeHow to Choose an Effective SpokespersonHaving a strong spokesperson can be an extremely powerful weapon in an organization’s communications arsenal, particularly in times of…Oct 18, 2020Oct 18, 2020
Fiayo AgbajeStrong (and Some Not So Strong) Brand Responses to the Black Lives Matter MovementBlack lives matter. It’s finally not a controversial thing to say, or at least, not as much as it used to be. In the past two weeks, the…Jun 5, 2020Jun 5, 2020
Fiayo AgbajeDoja Cat’s ‘Racist Chat Room’ Controversy: Managing Celebrity Crises in the ‘Cancelling’ EraAssuming you don’t live under a rock, you’ve probably heard of the Doja Cat canceling fiasco. On May 22, 2020, allegations began to…May 26, 2020May 26, 2020
Fiayo AgbajeBP, Goldman Sachs, and Tesla: 3 Times a CEO’s Response Made a Crisis WorseCrisis management is all about achieving the right emotional response. People act on what they feel so as a spokesperson, what you say and…May 12, 2020May 12, 2020
Fiayo AgbajeWhy and How CEOs Should Prepare for CrisisIn today’s digital context, it is very easy for crises to get out of hand. For instance, an unofficial quote from a CEO could easily go…May 12, 2020May 12, 2020
Fiayo AgbajeZoom: Is a Major Crisis on the Horizon for the Video Conferencing App?Since the start of the stay-at-home policy to address COVID-19 across the U.S., Zoom, a video conferencing app has shot up astronomically…Apr 14, 2020Apr 14, 2020
Fiayo AgbajeSony Hacking Scandal: Facing Down Cyber Security Crises #crisisclassicsThe 2015 Sony hacking incident is definitely one for the books. While set to release ‘The Interview’, a film that fictionally depicts the…Apr 14, 2020Apr 14, 2020
Fiayo AgbajeGrammy’s Controversy: What Will the Future Hold for the Recording Academy?In late January, mere days before the 2020 Grammy Awards were to take place, a series of allegations made by former Recording Academy CEO…Apr 14, 2020Apr 14, 2020
Fiayo AgbajeChoosing a Successful Crisis Management Team for Your OrganizationIn the event of a crisis, it’s vital to have a team of people in place who are aware of protocols, ready and willing to act under pressure…Apr 14, 2020Apr 14, 2020
Fiayo AgbajeBoeing: Core Lessons from 2019’s Biggest PR CrisisWhen a crisis affects you or your organization, you should always aim to to have a timely, informative, and compassionate response that…Apr 14, 2020Apr 14, 2020
