TIME Broadband Malaysia
Customer Care a Key Aspect of the Time Fibre Internet
One of the key aspects of a great internet service is how well it treats its customers. In the case of Time Fibre internet the company has it all sorted out, so as to ensure that you get properly taken care of. From your application to the installation to handling runtime problems, Time Fibre internet has broken everything into easy to understand steps. Additionally, the company really takes the cake, when it couples this amazing customer experience with top notch services, with incomparable speeds.
The installation procedure for the TIME Broadband Malaysia is broken into 4-steps. You visit an authorized dealer for the service and fill out your application form. Alternatively, you can choose to fill the online application form, which saves you more time and effort on your part. Once your application has been received, Time Fibre internet would get in touch with and set an appointment for the installation. The best part about this is that the customer representative would call and confirm your appointment a little before dispatching the installer.
Time Fibre internet promises 100% fiber optic cable, connected to the network, right up to your doorstep and it ensures that this promise is fulfilled. This is why you are asked to set aside at least 3-hours from your day for the installation process. The TIME Fibre installer will have to lay a dedicated fiber optic cable and get it setup in your home or office.
It is important that before you start your application, you should check that your location is preferably inside the coverage area. However, even if you are just outside the coverage area, but near it, you can still go ahead with the application and installation. Unlike many other internet service providers, you would not suffer a loss in quality of your connection or speed, owing to the dedicated fiber optic cable that Time Fibre internetpromised you.