Look at the most downloaded apps, they are virtually all about sharing visual information. Facebook’s Feed, Instagram, Snapchat- it is all about the pixels. You employ some great writers, but do you employ great visual story tellers?
Don’t listen to the haters, pay insanely close attention to the silent majority.
When publishing stories, you have to think about how readers could use the story to help them tell their own story. Content is no longer simply entertaining or informative, it has to have functionality.