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Filip Mishevski
Filip Mishevski

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Published in Design@ING

·Jul 15, 2021

What do we mean when we say “design”?

Having an identity crisis while communicating the impact of design towards 8.000 non-designer colleagues. Hi all, I am Filip. …

Design

8 min read

What do we mean when we say “design”?
What do we mean when we say “design”?

Published in UX Collective

·Jul 2, 2019

Another day, another article about the ROI of UX design

You: How is this article different from all the others? As designers, we are still -quite often & unfortunately- being asked about what we actually do and what is the…

UX

8 min read


Published in Design@ING

·May 14, 2018

How we designed Inga, a delightful banking chatbot for ING

Together with a team of dedicated UX designers and Customer journey experts from ING we set out to explore the optimal banking conversational experience. With chatbots on the rise and all major tech players investing big in AI we wanted to see how this can work for ING. Most importantly…

Chatbots

8 min read

How we designed Inga, a delightful banking chatbot for ING
How we designed Inga, a delightful banking chatbot for ING
Filip Mishevski

Filip Mishevski

A designer, leader, creative thinker. No matter the title, I design brands & digital products with people in mind. Working at ING as Mobile UX Lead.

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