Having an identity crisis while communicating the impact of design towards 8.000 non-designer colleagues.

Hi all, I am Filip. …

You: How is this article different from all the others?

As designers, we are still -quite often & unfortunately- being asked about what we actually do and what is the…

Together with a team of dedicated UX designers and Customer journey experts from ING we set out to explore the optimal banking conversational experience.

With chatbots on the rise and all major tech players investing big in AI we wanted to see how this can work for ING. Most importantly…

Filip Mishevski

A designer, leader, creative thinker. No matter the title, I design brands & digital products with people in mind. Working at ING as Mobile UX Lead.

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