Anindya FitriyantiinSomia CX ThoughtsDiFi Indonesia Vol. 3: Product Focus (Onboarding Steps)Welcome to volume three of the DiFi Indonesia article series by Somia CX as part of the DiFi (Digital Finance) for All project commissioned…Apr 24Apr 24
Anindya FitriyantiinSomia CX ThoughtsDiFi Indonesia Vol. 2: Onboarding ApproachWelcome to the second volume of the DiFi Indonesia article series by Somia CX as part of the DiFi (Digital Finance) for All project…Apr 24Apr 24
Anindya FitriyantiinSomia CX ThoughtsDiFi Indonesia Vol. 1: Digital Financial DiscoveryWelcome to the DiFi Indonesia article series by Somia CX as part of the DiFi (Digital Finance) for All project commissioned by the Bill &…Apr 24Apr 24
Anindya FitriyantiinSomia CX ThoughtsTransect Walk for Research: What is It and How Did We Use ItDo you have a design research project on hand and would like to explore new methods? In this article, I will share our process of applying…Mar 131Mar 131
Anindya FitriyantiinSomia CX ThoughtsConducting Online FGD: A reflection from a first-timer moderatorI have conducted many interviews from my past projects. However, I haven’t had a chance to conduct Focus Group Discussion (FGD) before…Jul 1, 2021Jul 1, 2021
Anindya FitriyantiinSomia CX ThoughtsSignage and way finding design strategy: behind the sceneIt’s not too long since I joined Somia Customer Experience. Despite the short time, I got a chance already to work on a very interesting…May 13, 2020May 13, 2020
Anindya FitriyantiinSomia CX ThoughtsSomia Trick and Tips for Service PrototypingWe (Somia CX) just did our favourite kind of project! It was another service prototyping on the field. Just like Save Cash & Bank It!, we…Feb 23, 2020Feb 23, 2020
