How Do I Get My HP Printer Out of Error State?

Printer fix error
8 min readAug 10, 2024

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Getting your HP printer out of an error state can be a bit challenging, but by following a systematic troubleshooting process, you can often resolve the issue without needing professional assistance.

Fix-Printer-Error

How to fix HP Printer Out Of Error State?

There are plenty of reasons why errors occur in any HP printer such as the use of old or outdated drivers and software on your HP printer, connection issues, internet connectivity issues, and many more issues. But you need to get the immediate solution on an HP printer that is in an error state so you need to follow the basic troubleshooting steps and, in this blog, you will get complete information about it. Just follow the below-presented steps. And learn How Do I Get My HP Printer Out Of Error State?

Why is my HP printer showing an error?

Usually, there are several issues for the printer in an error state but here you will get very close issues that can generate similar types of problems. Just see the below-presented steps.

• Having HP printer hardware issue.

• Loaded ink cartridges on the incorrect ink tank.

• Wrong & Incorrect alignment of paper settings.

• The issue of supply management of the connection and wireless connectivity.

• A problem is getting on the program.

Therefore, you may understand why my HP printer showing an error. From the above-presented major errors.

How do I clear the error code on my HP printer?

If your HP printer is unable to print and getting HP printer an error state issue so there might be some serious error. So, before doing anything, just the wireless or wired connection and cable but after all, again facing with same error so for an immediate solution, you need to follow the instructions and read all the troubleshooting steps for the printer is in an error state.

Make sure, your printer and PC are connected to the same network, and check the wireless setup wizard under the control display panel. Just, follow the given troubleshooting steps and fix the HP printer error code or message.

STEP 1: Inspect the Paper jam issue:

This is a common issue and mainly occurred this problem with Windows 10 so ensure that your printer is smooth if you are getting any paper jam issues just follow the below-presented steps for the solution.

• Plug out the printer.

• Make sure that the paper tray should not be loose.

• Remove the roller of the paper from the device.

• Place the white paper in proper alignment.

• Plug your printer again and restart.

But, if again you are getting an HP printer is in an error state issue so don’t need to worry because it is just a basic step, just try another solving step.

STEP 2: Fix the Hardware Problem:

• Check the connection flow between the printer power cord and the electric board.

• Ensure that the quality of the USB cable is good and that should be in working condition.

• If you are using a wireless HP printer, then check the network connection as well as the wireless setup wizard under the control display panel.

• Before starting the printing, the paper must be blank.

STEP 3: Go with Windows Troubleshooter:

This is the best way to solve the HP printer in error state issue in a very short time where Windows troubleshooter helps to find the number of errors available under the HP printer.

• Select the windows to search and write the printer and tap on Enter.

• Then, choose the Device & Printer.

• After that, find your printer from the list.

• Right-click on the HP printer.

• Tap on the Troubleshoot under the drop-down menu.

• Wait for a while and this tool will detect the issue and kill the problem there.

STEP 4: Update or Reset the HP printer Driver:

• Go to the PC keyword and press the Windows + R & hit the Enter button.

• Write the below mentioned under the command prompt.

• Write dev mgmt. MSc and again hit the Enter.

• Tap on the Device Manager & Right-Click on the device manager with the help of a pad or mouse.

• Select Update Driver software.

STEP 5: Aspect the HP Printer Connections:

It is a very important step where you need to check every connection of the HP printer. Just check the wireless connection and also check the control display panel of the HP printer. if you are using a wired HP printer then check the data cable connection.

STEP 6: Fix the Issue on Ink Cartridges:

Due to the ink cartridges setting, the HP printer is in an error state problem so just add the correct ink cartridges into the tank and check every tank as per the color-wise. Make sure, you are using original ink cartridges on your HP printer.

How do I clear the error code on my HP printer

Therefore, you may learn How do I clear the error code on my HP printer. Using the mentioned troubleshooting steps against the HP error state. Ensure that, you are rebooting your HP printer as well as your PC after applying the above-presented steps. But, after going through each step of the above-presented, if you are not getting a solution and the error remains the same then, you may connect with the HP helpdesk.

HP Printer In Error State

Here’s a comprehensive guide to help you address the problem.

  1. Understanding the Error State

An error state in an HP printer can manifest in several ways, including flashing lights, an unresponsive printer, or an error message displayed on your computer. This condition is typically caused by issues such as connectivity problems, outdated drivers, or hardware malfunctions. Here are the key steps you can take to resolve this problem.

2. Basic Troubleshooting Steps

Check the Printer’s Connection

USB Connection: If your printer is connected via USB, ensure the cable is securely plugged into both the printer and the computer. Try using a different USB port or a different cable to rule out any issues with the connection.

Network Connection: For printers connected to a Wi-Fi network, ensure that the printer is connected to the correct network. You can verify this by checking the printer’s control panel or using the HP Smart app. If the connection is lost, you may need to reconnect the printer to your network.

Restart the Printer and Computer

Power Cycle the Printer: Turn off the printer and unplug it from the power source. Wait for about 60 seconds before plugging it back in and turning it on. This can help reset the printer’s internal hardware and clear any minor glitches.

Restart the Computer: Restarting your computer can resolve communication issues between the printer and the computer.

3. Check for Paper Jams or Obstructions

Paper jams or other obstructions can often cause the printer to enter an error state. Here’s how to check for and clear any jams:

Open the Printer: Carefully open all accessible covers on the printer, including the paper tray and rear access panel, to inspect for any jammed paper.

Remove Jammed Paper: If you find any jammed paper, gently remove it, ensuring not to tear the paper. Use both hands to avoid damaging the printer’s internal components.

Check for Small Obstructions: Look for any small bits of paper, clips, or debris that may be obstructing the paper path.

4. Verify Printer Status and Settings

Sometimes, incorrect settings or issues with the printer’s status can cause it to enter an error state.

Check Printer Status on Your Computer

Windows: Go to the “Devices and Printers” section in the Control Panel. Right-click on your printer and select “See what’s printing.” If there are any stuck print jobs, right-click and select “Cancel.”

Mac: Open “System Preferences” and go to “Printers & Scanners.” Select your printer, then click on “Open Print Queue.” Cancel any stuck print jobs.

Set the Printer as Default

Ensure that your HP printer is set as the default printer:

Windows: Right-click on your printer in the “Devices and Printers” section and select “Set as default printer.”

Mac: In “Printers & Scanners,” right-click on your printer and select “Set as default printer.”

5. Update or Reinstall Printer Drivers

Outdated or corrupt printer drivers can lead to an error state. Updating or reinstalling the drivers can often resolve this issue.

Update Printer Drivers

Automatic Update: If you’re using Windows, go to the Device Manager, find your printer under “Printers,” right-click, and select “Update driver.” Choose the option to search automatically for updated driver software.

Manual Update: Visit the HP website and download the latest drivers for your specific printer model. Install the drivers according to the provided instructions.

Reinstall Printer Drivers

Uninstall Existing Drivers: Go to “Devices and Printers,” right-click on your printer, and select “Remove device.” Then, uninstall any associated software from the “Programs and Features” section in the Control Panel.

Reinstall Drivers: After removing the existing drivers, reinstall the latest drivers from the HP website.

6. Use the HP Print and Scan Doctor Tool

HP provides a specialized tool called the “HP Print and Scan Doctor” to diagnose and fix common printing problems. Here’s how to use it:

Download and Install: Go to the HP website and download the HP Print and Scan Doctor tool. Install it on your computer.

Run the Tool: Launch the tool and follow the on-screen instructions. It will automatically detect your printer and run a series of tests to identify and fix any issues.

7. Check for Firmware Updates

Firmware updates can fix bugs and improve the performance of your printer. Here’s how to check for updates:

HP Smart App: Use the HP Smart app on your computer or mobile device to check for firmware updates. If an update is available, follow the instructions to install it.

HP Website: Alternatively, visit the HP website, search for your printer model, and check if there are any firmware updates available. Download and install them according to the instructions.

8. Reset the Printer to Factory Settings

If all else fails, resetting the printer to its factory settings might resolve the issue. Keep in mind that this will erase all custom settings on the printer:

Use the Printer Control Panel: Navigate to the settings menu on the printer’s control panel. Look for an option that says “Restore Defaults” or “Reset All Settings” and select it.

Follow the Instructions: The printer will guide you through the reset process. Once completed, you’ll need to set up the printer again as if it were new.

9. Seek Professional Assistance

If your printer is still in an error state after trying all of the above steps, it might be time to seek professional help. Contact HP support or take your printer to an authorized service center. There may be a hardware issue that requires expert attention.

10. Prevent Future Error States

To prevent your printer from entering an error state in the future, consider the following tips:

Regular Maintenance: Perform regular maintenance on your printer, such as cleaning the print heads and rollers.

Use Quality Paper: Always use good-quality paper that is compatible with your printer. Poor-quality or incorrect paper can lead to jams and other issues.

Keep Software Updated: Regularly check for and install updates for your printer’s drivers and firmware.

Monitor Printer Usage: Avoid overloading the printer with large print jobs, especially if it’s an older model. Break down large print jobs into smaller batches.

Getting your HP printer out of an error state can be a straightforward process if you follow the steps outlined above. By addressing potential connection issues, checking for obstructions, updating drivers, and using HP’s diagnostic tools, you can resolve most problems on your own. If the issue persists, don’t hesitate to seek professional assistance to get your printer back in working order. Regular maintenance and care can also help prevent future errors, ensuring smooth and efficient printing.

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Printer fix error

Fix printer error visit the manufacturer website for troubleshooting steps always keep your printer software and firmware up to date to prevent future error.