UX Designer @xwerx. Former journalist and manager @nice_matin
…er fidelity model. It is still a cheaper-than-making-the-real-thing way to understand and evaluate. A prototype is a way to see the future and judge if it’s worth building.
“Design makes ideas tangible so that they can be understood and evaluated before committing them to reality.”
There’s a gap between the travelers’ mental model and RATP conceptual model. What the travelers know is where they want to go and where they are right now. Asking them to know…