Moving my writing to SubstackI’ve decided to move my personal blog to substack. I was a big fan of Medium but their push to monetize content and lack of creator…Apr 16Apr 16
The Workplace Operating System WarWe are in the middle of the rise of a new operating system. Millennials and the rise of remote work — accelerated by COVID-19 — have led…Aug 18, 2020Aug 18, 2020
Published inKokopelli CapitalKokopelli Holiday Gift Guide 2019We’ve been investing in amazing early-stage companies since 2017, and now have more than 25 companies in the portfolio. It’s a diverse…Dec 1, 2019Dec 1, 2019
Why Superhuman and Notion reduced my focus and productivityI’m a huge productivity nerd. I love nothing more than tools that make my calendaring, email, or to-do list workflows better. I’ve given…Nov 5, 2019A response icon7Nov 5, 2019A response icon7
Published inThinkGrowth.orgA 0% Chance of Churn: Why Supporting Customers on Slack is the Hottest Trend for SaaS CompaniesWhen we started Halp, we wanted to offer the best possible support experience for our customers. We also knew that all of our customers…May 1, 2018A response icon5May 1, 2018A response icon5
Getting started with Bitcoin, Ethereum, Blockchain and CryptoCurrencies aka Digital AssetsLots of people are asking me about how to educate themselves on the emerging world of digital assets, blockchain, and cryptocurrencies…Jul 19, 2017A response icon1Jul 19, 2017A response icon1
How (and why) to create a Slack community or dedicated Slack Channels for your customersBusiness is in the middle of a paradigm shift in communication. Over the past few years, Slack has become the dominant communication…Jun 19, 2017A response icon4Jun 19, 2017A response icon4
How to Start a Student Coworking SpaceIn the Fall of 2012, I was standing in an empty 5400 square foot basement. 18 months and $150,000 later, I was standing in the exact same…Dec 26, 2016A response icon1Dec 26, 2016A response icon1
Published inThe League of Extraordinary AnalystsWhy you need a data pipeline and which one you should chooseThe proliferation of self service SaaS apps creates data fragmentation across organizations. As a result, analytics and reporting becomes a…Dec 9, 2016A response icon1Dec 9, 2016A response icon1
The hacker’s guide to web and mobile analyticsThis is the second part of a series of step-by-step guides that help entrepreneurs with boring but important processes that improve their…Feb 25, 2016A response icon2Feb 25, 2016A response icon2