Sep 1, 2018 · 1 min read
Unfortunately it’s industry practice that they can sneak in fees and conditions until the last screen. There are excuses for all the things you mentioned, and to some point, they’re somewhat valid. But they clearly crossed the line when they sneaked a fee not included in the big font numbers at the final screen, and they know it.
I’ve been in the industry. There are even more reasons, darker and light, to charge users something completely different than what they expect, like say, legitimate and unintended bugs. My advice, triple check your cc charges from your bank statement. And note that sometimes charges are split, so don’t expect 100% of it to come at once in a lump sum.
