Verification Guide: How to Pass KYC on the FoPay Platform

Every day we face several occasions of fraud and scammers who want to steal cryptocurrency owners’ assets. We strive to protect FoPay users from fraudulent invasions that’s why user verification is required to unlock the functionality of sending coins through the FoPay account. We attentively check the user’s data and there are strict rules on how to fill in the KYC verification form.

Please read the instruction below and carefully follow it while submitting your data to pass KYC successfully.

STEP 1. ​Personal​ ​data verification

  1. Please use your valid documents to submit the form.
  2. Fill in the information as it is stated in your ID:

Example:

  • First Name: ​Jane
  • Last Name: ​Smith
  • Choose your residence country stated in your document from the list: ​Thailand
  • Date of Birth: ​19/09/1991
  • Email: ​your_email@gmail.com
Example with passport
Example with ID

3. Click NEXT

Please NOTE that we DO NOTaccept:

● Residents from prohibited jurisdiction according to our Terms of Services.

● Individuals who are under 18 years old.

● Name and Surname, which do not exactly match the data in your ID (not accepted: short names, nicknames, etc.).

● Individuals who are wanted in any country, according to public data.

STEP 2. Document verification

4. Please choose ONE valid document with your personal data in English for verification:

  • ID​ or
  • Passport ​or
  • Driving License

Requirements:

· The document should be valid.

· The data should be duplicated in English.

· The scanned copy of the document should be colorful, clear, and readable.

· It should be more than 3 months until the expiry date.

5. Upload the document photo

If it is a plastic ID — make/upload also a photo of the back side.

Below you can see an example with ID…

…and passport

6. Fill in:

  • the document number: ​123456789
  • the document issue date: ​20/02/2002
  • the document expiry date: ​20/02/2020

7. Click NEXT

Please NOTE that we DO NOTaccept:

● The document that has been expired or will be expired within the next 3 months from the date of the upload.

● The File with the document different from the types BMP, GPEG, JPG, HEIC, JPEG, PNG, WEBP more than 10 MB with the extension from 600px to 4000px per file.

STEP 3. Selfie verification

8. Make a selfie with the document you used in steps 1–7.

IMPORTANT: your face and your document should be clearly visible. Information in the document on selfie should be readable.

Please NOTE that we DO NOTaccept:

● The document where all data is not clearly visible and readable.

● Your facial features on the selfie photo are identical to those indicated in the photo in your document.

● The File with the document different from the types BMP, GPEG, JPG, HEIC, JPEG, PNG, WEBP more than 10 MB with the extension from 600px to 4000px per file.

How to make a selfie with ID or passport

9. Upload the selfie

10. Click NEXT

Dear FoPay users, if you follow the instructions at each Step, you will successfully pass our verification and will be able to successfully use all the advantages and features of the service.