Alec Kinnear
Aug 25, 2017 · 1 min read

Congratulations on your persistence in making Highrise what it should always have been. The integrated bulk email function is awesome and makes me want to bring our account back over.

The global inbox is also very interesting. If you could turn it into a kind of light email support system (another interface/view on top of most of what you already have going on), Highrise could become a completely awesome combination CRM/support system for most small software companies.

We have CRM (CapsuleCRM), bulk email (TheNewsletterPlugin) and help desk (Teamwork Desk) separated now (sort of interacting). If they could all be together, it would save us a lot of duct tape on the connections and a lot of time using it.

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Alec Kinnear

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