Many moons ago, I worked at a national volunteer program that did trainings with it’s volunteers in the Fall. A Jewish staff member approached me to give me feedback that trainings were constantly happening on the high holy days crippling the ability of Jewish staff members to participate in a cultural tradition for the organization and connect with their community of people. I wish I could tell you that my reaction was to say, “Oh wow, yes, we should definitely change that.”. Instead, my reaction was, “Let me think about it.” But internally I thought,“Oh GAAAWD, DON’T PEOPLE KNOW HOW BUSY WE ARE AND HOW HARD IT IS TO DO THIS? WE HAVE TO GET THINGS DONE. WHEN DO PEOPLE THINK THIS TRAINING CAN HAPPEN.”
Bias will Destroy Your Company (But it Doesn’t Have to)
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And /but/so I feel like this one gets tricky. How can you proactively ascertain this information without asking for personal information? (Which might not, legally-speaking, by any of your business to ask?)
Do you send around anonymous surveys? (Which no one ever really believes are anonymous anyway?) Or do you throw out a couple of options before pulling the trigger on a given scheduled block of time?
What is the most elegant way, the most respectful (and legal!) way, to get out in front of something like this?