IA has experimented with several portfolio company support models over time. We ultimately arrived at the conclusion that at the stage at which we’re investing (read: very early), only a few things really matter: (1) raising the right amount of money to provide the runway necessary for achieving product/market fit; (2) getting the basic operational setup right from the get-go; (3) supporting key recruiting efforts; and (4) offering a safe place for founders to share concerns, fears and insecurities. While IA has several listservs for portfolio companies to interact with each other, we’ve focused our efforts on the four points above. Getting the hypotheses and metrics right leads to the right answer for (1). IA provides an experienced, vetted, outsourced CFO to help getting operations set up correctly to help address (2). IA has preferred relationships with a curated set of recruitment firms to augment our partner networks to assist with (3). And IA pays for a year of management coaching for our founders to help with (4). Taken together, we’ve seen that getting these four things right increases the chances of founder (and company) success.