UX advisor and interaction designer since 1999, working hard to make things easy.
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This answers an important question: “what will I be able to do, that I couldn’t do before?” I think every feature and product should answer that question. If you can’t, then you may have a pr…
…d over the years. At first, it was a mix of emotions and tasks. Now I prefer the Job Story to be as emotional as possible.
As I get great feedback regarding Job Stories and as I continue to work with Job stories, I’ve found that sometimes it’s helpful to include Roles, or Characters, as part of the When_ clause.