Franziska RothinZalando DesignWritten all over your faceHow tracking the emotions of users can be scary and fascinating at the same time.8 min read·Jun 17, 2019--1--1
Franziska RothinUX PlanetZalando’s Maturity Model: An Origin StoryHow we created a measure to demonstrate the impact of design7 min read·Oct 9, 2018----
Franziska RothinZalando DesignThe Numbers Game: Humanizing Data in User ResearchUsing quantitative user research to complement customer insights5 min read·Apr 26, 2018----