Fraser Gray-SmithinSlalom Data & AIPower Up Your Content Strategy Using AIContent strategy used to be a behemoth undertaking. AI can close gaps and fuel progress.8 min read·Jun 15, 2023--7--7
Fraser Gray-SmithinSlalom Customer InsightAI is Causing a Customer Experience RevolutionHow organizations can use AI to improve customer satisfaction.6 min read·Nov 3, 2022----
Fraser Gray-SmithinSlalom Customer InsightWhy Your Churn Model Isn’t WorkingInstead of focusing on the model itself, focus on what you’re doing with it.5 min read·May 27, 2022----